Terms of service

Effective 1 September 2026

1. Who we are and what you are agreeing to

These Terms of Service are an agreement between you and Freak Athlete Essentials LLC, a Wyoming limited liability company, of 312 West 2nd Street, Unit 2454, Casper, Wyoming 82601, United States ("Freak Athlete", "we", "us", "our"). They apply when you visit freakathlete.co, place an order with us, or use our equipment.

By using the site or placing an order you accept these terms, together with our Privacy Policy, Refund Policy and Shipping Policy. If you do not accept them, please do not use the site.

2. Who can buy from us

You must be at least 18 years old and able to enter into a binding contract. Our products are intended for personal and commercial fitness use. You may not purchase them for resale without our written agreement.

3. Orders, prices and availability

An order is an offer to buy. It is accepted when we send a shipping confirmation, not when you receive an order confirmation email. Until then we may decline or cancel an order — including where an item is out of stock, where a price or description was wrong, or where we suspect fraud — and we will refund you in full if we do.

Prices are shown in the currency of the store you are buying from and may change without notice. Pre-order and made-to-order items carry an estimated shipping window rather than a guaranteed date, and we will tell you if it moves.

4. Delivery, returns and warranty

Delivery times, return windows and our warranty are set out in our Shipping Policy and Refund Policy, which form part of these terms. Nothing in these terms limits any warranty we give in writing with a product.

5. Using the equipment — assumption of risk

Strength training carries a real risk of injury. Please read the assembly and use instructions before use, do not exceed stated weight limits, inspect equipment before each session, and consult a physician before beginning any new training programme.

By purchasing and using our equipment you accept the risks inherent in strength training, which range from minor strains through to serious injury and death, and you agree that you use the equipment at your own risk. This section does not apply to injury caused by our negligence, by a defect in a product, or to anything else that cannot be excluded by law.

6. Our content

Everything on the site — the Freak Athlete name and logo, product designs, photography, video, written content and software — belongs to us or our licensors. You may use it to shop with us and to use our products. You may not copy it commercially, resell it, or use our brand in a way that suggests we endorse you, without our written permission.

7. Reviews and anything else you post

If you post a review, photograph, video or comment, you keep ownership of it and give us permission to use it to promote Freak Athlete, including in advertising. Please do not post anything unlawful, misleading, or that belongs to someone else. We may remove content, but we do not undertake to review everything that is posted.

8. Acceptable use of the site

Please do not interfere with the operation of the site, attempt to access parts of it you have not been given access to, scrape it at a volume that degrades it for other people, or use it to send unsolicited messages.

9. Third-party services

The site runs on Shopify and uses third-party advertising, analytics and messaging services. Which services these are, what they receive, and how to opt out are set out in our Privacy Policy. Links to other websites are not endorsements and we are not responsible for their content.

10. Disclaimers

Except as expressly stated in these terms, in a written warranty we provide with a product, or as required by law, the site and our products are provided "as is" and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the site will be uninterrupted or error-free.

11. Limitation of liability

To the fullest extent permitted by law, Freak Athlete will not be liable for indirect, incidental, special or consequential damages, or for lost profits, arising out of your use of the site or our products. Our total liability for any claim relating to a product is limited to the amount you paid for that product.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded or limited. Some jurisdictions do not allow some of these exclusions, in which case they do not apply to you.

12. Indemnity

You agree to cover our reasonable costs if a third party brings a claim against us because you broke these terms, misused a product, or infringed someone's rights.

13. Resolving a dispute

13.1 Talk to us first. Before starting arbitration or any other proceeding, you agree to send us a written Notice of Dispute, by email to support@freakathlete.co with "Legal Notice" in the subject line or by post to the address in section 18, describing what happened and what you want. We will do the same for you. Neither side may begin a proceeding for 60 days after that notice, so that we have a genuine chance to sort it out. A notice sent by a lawyer on behalf of many people is not a substitute for an individual notice from you.

13.2 Arbitration. If we cannot resolve it, any dispute between you and Freak Athlete Essentials LLC will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitrator decides the dispute; a court decides only whether this section itself is enforceable.

13.3 Where and how. The arbitration will be conducted on the documents or by video conference unless you ask for a hearing in person, in which case it will be held in the county where you live. This does not change section 14: Wyoming law still governs.

13.4 Small claims. Either of us may instead bring an individual claim in small claims court if it qualifies. Nothing here stops either of us asking a court to stop infringement of intellectual property.

13.5 Individual claims only. You and Freak Athlete Essentials LLC each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective or representative proceeding. The arbitrator may not consolidate more than one person's claims. If this paragraph is found unenforceable, the whole of section 13 does not apply and the dispute proceeds in court.

13.6 Where many similar claims are filed together. If 25 or more demands for arbitration raising substantially the same claims are filed against us by or with the assistance of the same lawyers within 90 days, the AAA's Multiple Consumer Case Filing Rules apply and the cases will be handled in batches of no more than 50. Each batch is heard by a single arbitrator and decided before the next batch begins, and any limitation period applying to the cases not yet batched is paused in the meantime. Neither side is required to pay filing fees on cases that have not yet been batched.

13.7 Costs. We will pay the arbitration fees for which the AAA rules make us responsible. If the arbitrator finds that a claim was frivolous or brought for an improper purpose, they may reallocate fees to the extent the rules allow.

13.8 You can opt out. You may opt out of this arbitration section by emailing support@freakathlete.co with the subject line "Arbitration opt-out", giving your name and order number, within 30 days of your first order or of the date these terms take effect, whichever is later. Opting out costs you nothing and changes nothing else about your relationship with us. If you opt out, disputes go to the courts named in section 14.

13.9 Time limit. Any claim must be brought within one year of when it arose, to the extent the law allows a period shorter than the default.

14. Governing law

These terms are governed by the laws of the State of Wyoming, without regard to its conflict of laws rules. Where section 13 does not apply, the state and federal courts located in Natrona County, Wyoming have jurisdiction — except that we may bring a claim where you live, and you keep any right you have under the law of your own state to bring a claim where you live.

15. SMS and MMS messaging

If you opt in to our text message programme, you agree to receive recurring marketing messages at the number you have given us, sent using automated technology. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies.

Reply STOP to any message to unsubscribe, or HELP for help. We will send a single confirmation of your opt-out. Because our unsubscribe handling is automated, please use those exact words — a request phrased differently may not be recognised. You may also contact us at support@freakathlete.co and we will remove you by hand.

We cannot guarantee that messages will be delivered, and carriers are not liable for delayed or undelivered messages. Please do not sign up a number that is not yours. How we handle your number is described in our Privacy Policy. Any dispute about this programme is covered by section 13.

16. Changes to these terms

We may update these terms from time to time. The version in force is the one published here at the time you place your order, and we will update the effective date above. Where a change materially affects your rights, we will give notice on the site before it takes effect.

17. General

If any part of these terms is found to be unenforceable, the rest continues to apply. Our not enforcing something is not a waiver of it. You may not transfer your rights under these terms; we may transfer ours as part of a sale or reorganisation of the business.

18. Contact

Freak Athlete Essentials LLC, 312 West 2nd Street, Unit 2454, Casper, Wyoming 82601, United States. General enquiries: support@freakathlete.co. Legal notices: support@freakathlete.co with "Legal Notice" in the subject line, or by post to the address above.